Four Tourism Businesses & Individuals Recognized for Being EPIC in Richmond

December 14, 2023, Richmond, BC — Tourism Richmond is pleased to announce the winners of its 2023 Richmond EPIC Tourism Awards. Four tourism businesses and individuals received an award for embodying the destination marketing organization’s EPIC core values: Excellence, Passion, Integrity and Collaboration.

“We live out these values everyday through our partnerships with community, travel and tourism stakeholders,” explains Nancy Small, Chief Executive Officer of Tourism Richmond. “These awards are a great way to bring everyone together – to celebrate the industry and recognize achievements.”

Now in its second year, the Richmond EPIC Tourism Awards celebrate the people, places, experiences, and attractions that make Richmond a vibrant and welcoming place to visit. Winners were chosen by a panel of individuals involved in Richmond’s tourism industry, and were recognized among their industry peers at Tourism Richmond’s Year End Celebration held on November 30.

The Excellence Award for Innovation went to Panda Pod Hotel, the first capsule hotel in Greater Vancouver. Crystal Lalonde of Fairmont Vancouver Airport was the recipient of the Passion Award for Individual Achievement for her dedication and commitment to the success of the hotel. Steveston Hub’s ongoing engagement and support for the community landed them the top spot for the Integrity Award for Community Participation. And lastly, The World of Kidtropolis was presented the Collaboration Award for Successful Partnerships for launching the Family Fun Passport with 15 other Richmond businesses.

“Congratulations to the winners as well as the finalists of this year’s EPIC Tourism Awards,” says Small. “Their contributions to our community are vital to the success of Richmond’s tourism industry, and we are proud to be working with them.”

To learn more about the Richmond EPIC Tourism Awards, visit

Backgrounder: Richmond EPIC Tourism Awards Categories, and 2023 Winners & Runners-up 

About Tourism Richmond

Tourism Richmond is the not-for-profit destination marketing organization responsible for promoting Richmond, British Columbia, to residents, leisure travellers, meeting planners, travel media, and anyone that influences travel. It works closely with travel and tourism industry stakeholders and municipal officials to enhance and position Richmond as a can’t-miss part of Metro Vancouver. It ensures Richmond and the community benefit from a thriving visitor economy.

Media Contact

Joyce Lam
604 721 8929